B2B Contact Form

We answer messages Monday–Friday, 8 AM–5 PM Eastern. If you write to us on a weekend or holiday, you'll hear from us the next business day. We don't staff support on weekends.

Top Cup is available at:

• Target— in stores and on target.com
• Walmart.com— online only
• HEB
• Amazon
• Total Wine & More
• PublixComing soon
• KrogerComing soon

Yes. Shipping is free on every order at topcups.com — including our officially licensed NFL cups. Every aluminum NFL cup, across all 32 teams, ships free when you buy direct from topcups.com. Prefer to shop on Amazon? Our NFL cups are available there too, with free shipping for Prime members.

For bulk and custom business orders, shipping is quoted per order. Because these usually ship through our distributor network, the cost depends on quantity, order frequency, and delivery distance. Tell us what you're planning through the business form above and we'll work out the details.

Our direct minimum is 50,000 cups, most often fulfilled through one of our approved distributors. The distributor model lets you place one large order and receive it in smaller, scheduled deliveries — ideal for venues, golf courses, restaurants, or hospitality groups that use cups on a recurring basis.

If you need fewer than 50,000 cups, one of our partner promo companies offer smaller-run custom printing. Please note that the minimum order quantities through our partners is around 600 cups.

National brands and existing direct customers: please use the business form above and our team will route you to the right contact.

Report damage within 5 business days of delivery and we'll send replacements for any damaged product. Tell us what happened through the form above and include your order number — we'll take it from there and follow up if we need photos.

Business days = Monday through Friday, excluding U.S. federal holidays.

Let us know within 5 business days and we'll get the correct product on its way. Use the form above, include your order number, and a photo of what you received if possible. If you ordered through a major retailer (Amazon, Target, etc), please contact them directly.

If you ordered through topcups.com and it's been 10 or more days since the carrier marked your package as delivered and it hasn't shown up, contact us through the form above with your order number. We'll investigate with the carrier and make it right. If you ordered through a major retailer (Amazon, Target, etc), please contact them directly.

We do not currently offer free samples for individual consumers. Retail packs from any of our retail partners (Target, Amazon, etc.) are the fastest way to try the product. Business prospects exploring custom orders: please use the business form.

Yes. Aluminum is infinitely recyclable and one of the most recycled materials in the U.S. Rinse and drop your Top Cup into any standard aluminum recycling stream.

Yes, through our distributor program for orders of 50,000+ cups, or through one of our partner promo companies for smaller quantities. Use the business form above to start a conversation. Please note that the minimum for custom cups is around 600 cups (depending on the size) and at this time our partner promo companies cannot create smaller quantities.

Use the business form above. Our team will route you to the appropriate account lead within one business day.